Logistics Manager

  By using Logistics Manager you can:

• Provide your users with an internal e-Shop by publishing your selected subset of vendors product catalog
• Automate your hardware ordering process
• Automate installation & configuration
• Monitor order progress
• Follow-up on lead-times and SLA
• Get full control over your hardware assets

Automated  order process
Logistics Manager enables a fully automated hardware order process for your company. Whenever the need for new assets arises Logistics Manager lets your end user select and request the assets along with any software and accessories. The order is then approved according to your company's wishes and sent to the supplier. The order includes all the information needed so that the supplier is able to configure and ship the requested assets without any manual interference. Hence your end user will receive the assets fully configured and ready to use in shortest possible time.

Order process monitoring
Every order has a number of defined automatic steps. Each step does not only perform system configuration and storage of asset information, but also let the end user or administrator track the progress of the order. Users with pending orders can easily monitor order progress through Logistics Manager user interface or can be kept informed through email notifications. In this way the user will not need to ask help desk or any other part for information about the order progress.

Control of assets and costs
Logistics Manager is configured to show a number of reports out of the box. A user can easily view the assets that he or she owns and what the actual costs of the assets are. A manager can easily view the assets owned by the users belonging the cost center that he or she manages.

Any update of ownership or status is logged in to the Logistics Manager database. This makes it possible to go back to any point of time to  check the ownership and status.  This also enables follow up on lead-times for any step in the order process.

Product catalogue The product catalogue is synchronized from the supplier on daily basis. The product catalogue is then manageable from Logistics Manager user interface where an administrator can customize the products before publishing them to the end users. Each product has a number of customizable properties that the administrator easily sets up such as, your company's specific name and description of a specific product, internal rent.